|Postal||PO Box 9, Pietermaritzburg, 3200|
|Physical||310 Burger Street, Pietermaritzburg, 3201|
|Tel||033 341 1111|
|Fax||033 341 1167|
The vision of Umgeni Water is to be a global leader in the sustainable provision of water and related services. Its mission is to create value for our customers through providing innovative, sustainable, effective and affordable water and related services.
Umgeni Water’s strategic intent is to be a key partner that enables government to deliver effective and efficient water and related services. Umgeni Water's benevolent intent is to provide water and related services to improve the quality of life and enhance sustainable economic development.