|Postal||PO Box 9, Pietermaritzburg, 3200|
|Physical||310 Burger Street, Pietermaritzburg, 3201|
|Tel||033 341 1111|
|Fax||033 341 1167|
The vision of Umgeni Water is to be a leading water utility that enhances value in the provision of bulk water and sanitation services. Its mission is to provide innovative, sustainable, effective and affordable bulk water and sanitation services.
Umgeni Water’s strategic intent is to be a key partner that enables government to deliver effective and efficient bulk water and sanitation services to improve quality of life and enhance sustainable economic development.