Estate Agency Affairs Board of South Africa

Contact Details

Postal Private Bag X10, Benmore, 2010
Physical 63 Wierda Road East, Wierda Valley, Sandton, Johannesburg, 2146
Tel 087 285 3222


The mission of the Estate Agency Affairs Board of South Africa (EAAB) is to ensure that the integrity of the transaction between the estate agent and consumer is of a high standard by regulating, protecting, guiding and enhancing the conduct of the estate agents' profession in South Africa through: registration and issue of fidelity fund certificates to qualifying applicants; prescribing and monitoring the standard of training and practical experience required by estate agents; investigating complaints on behalf of consumers against estate agents and instituting disciplinary proceedings against offending estate agents; conducting regular inspections of estate agencies; management, preservation and control of the Estate Agents Fidelity Fund; and acting as the supervisory body for the estate agency sector.

The Board's strategic goals are: regulating and controlling certain activities of estate agents in general maintenance and promotion of standards of conduct in the profession; setting essential, but attainable, minimum educational standards for estate agents; assisting, protecting and empowering consumers by creating awareness of their rights and obligations in real estate transactions; providing effective professional support to estate agents; ensuring that estate agents remain honest and capable service providers; ensuring compliance with the Financial Intelligence Centre Act (FICA) regulations in terms of its mandate as a supervisory body; furnishing practical broad-based support to all previously disadvantaged communities, while strongly promoting and encouraging the principles underlying employment equity and black economic empowerment; and striving for excellence and consistency in management, including the optimal and cost-effective utilisation of scarce resources.

Overseeing Department/Entity

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