Community Schemes Ombud Service (CSOS)

Contact Details

Postal Berkley Office Park, 8 Bauhinia Street, Highveld Techno Park, Centurion, 0169
Physical Building 4, Berkley Office Park, 8 Bauhinia Street, Highveld Techno Park, Centurion
Tel 010 593 0533


The Community Schemes Ombud Service (CSOS) was established in terms of the Community Schemes Service Act 9 of 2011 to regulate the conduct of parties within community schemes and to ensure their good governance. Community Schemes are defined in the CSOS Act as "living arrangements where there is shared use of and responsibility for land/buildings such as sectional title, homeowners’ associations, retirement housing schemes, share block companies and housing cooperatives”.

The mandate of the CSOS is to: regulate, monitor and quality assure scheme governance documentation; develop and provide a dispute resolution service; provide training for conciliators, adjudicators and other employees of the CSOS; and take custody of, preserve and provide public access electronically or by other means to scheme governance documentation.

Overseeing Department/Entity

The information in this directory is compiled from various sources and is subject to continual change. If you notice any errors or omissions, contact us so that we may correct them.