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Ombudsman for Banking Services

Contact Details

Physical 110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
Tel 011 712 1800
Web www.obssa.co.za

Overview

The vision of the Ombudsman for Banking Services is to be known as a trusted mediator of disputes, thereby increasing consumer confidence in the banking sector, and to proactively promote greater awareness of banking matters on the part of consumers.

In pursuit of the mandate, vision and mission, the Ombudsman for Banking Services commits to resolving disputes that arise between banks and consumers in the South African banking sector by providing a free, fair and independent forum for dispute resolution.

The Ombudsman and their staff are committed to fairness, independence, professionalism, accountability, accessibility and timeliness.

Overseeing Department/Entity

The information in this directory is compiled from various sources and is subject to continual change. If you notice any errors or omissions, contact us so that we may correct them.

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