Independent Communications Authority of South Africa (ICASA)

Contact Details

Postal Private Bag X10, Highveld Park,0169
Physical 350 Witch-Hazel Avenue, Eco Park Estate, Centurion
Tel 012 568 3988/ 3000/ 3001


The mission of the Independent Communications Authority of South Africa (ICASA) is to ensure that all South Africans have access to a wide range of high quality communication services at affordable prices.

The Authority's strategic objectives are linked to government's Outcomes-Based Approach. ICASA's strategic objectives are: increased access to available broadband spectrum; reduced regulatory burden for equipment manufacturers and importers; to protect consumers from harmful practices in the use of premium rated services; to develop a 5G Forum for South Africa; national radio frequency planning to align the RSA National Frequency Plan to WRC-15 outcomes; dynamic and opportunistic spectrum use; millimetre-wave band availability; broadband coverage availability information for consumers; imposition of obligations on licensees; increased competition and diversity in the commercial television broadcasting sector; increased competition in the electronic communications sector; reduced barriers to entry into the broadband market; reduced barriers to entry into the subscription broadcasting market; ECS/ECNS reseller market exemption regulations clarification; improved utilisation of spectrum; quality telecommunication services; harmonisation of cross-border communication; access to ICASA services; protection of consumers from harmful practices; promotion of consumer participation in the ICT sector; monitoring of compliance with licence terms and conditions by licensees; promotion of consumer participation in the ICT sector; consumer complaints resolution; promotion of consumer participation in the ICT sector; improved social cohesion through community the television broadcasting sector; promotion of a common national identity through broadcasting services; Nat Joint Operations instructions execution; improved ICASA awareness through consumer engagement campaigns; promotion of equitable coverage of elections; and transformation in the ICT Sector.

Overseeing Department/Entity

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