Commission for Conciliation, Mediation and Arbitration (CCMA)

Contact Details

Postal Private Bag X94, Marshalltown, 2107
Physical 28 Harrison Street, Johannesburg, 2001
Tel 011 377 6600/50
Fax 011 834 7351


The vision of the Commission for Conciliation, Mediation and Arbitration (CCMA) is to be a world-class institution that promotes labour market stability, social justice and job security.

The CCMA: conciliates workplace disputes; arbitrates disputes that remain unresolved after conciliation; facilitates the establishment of workplace forums and statutory councils; compiles and publishes information and statistics about its activities; and considers applications for accreditation and subsidy from bargaining councils and private agencies.

The CCMA may: supervise ballots for unions and employer organisations; and give training and advice on the establishment of collective bargaining structures, workplace restructuring, consultation processes, termination of employment, employment equity programmes, and dispute prevention.

Overseeing Department/Entity

The information in this directory is compiled from various sources and is subject to continual change. If you notice any errors or omissions, contact us so that we may correct them.