Municipal Infrastructure Support Agent (MISA)

Contact Details

Postal Private Bag X105, Centurion, 0046
Physical 1303 Heuwel Avenue, Riverside Office Park, Letaba House, Centurion
Tel 012 848 5300/63


The mission of the Municipal Infrastructure Support Agent (MISA) is to provide support and develop technical capacity towards sustained accelerated municipal infrastructure and service delivery.

The Agent's purpose is to: provide leadership, strategic direction, management and administration services to the organisation; and provide technical support to targeted municipalities, which will improve infrastructure planning, implementation, as well as operations and maintenance.

MISA also manages deployment of professional service providers to municipalities, ensuring that sufficient technical capacity is built within municipalities, which will result in effective and efficient service delivery in the long term. This includes all training administration activities, and provides comprehensive generic strategic support to the Technical Support and Capacity Development Programmes, which will allow them to focus exclusively on the core functions.

Overseeing Department/Entity

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