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Ombud Council
Contact Details
Physical | Ground floor, Mac Mac building, Maxwell office park, Magwa Crescent, Midrand, 2090 |
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Tel | 012 051 3400 |
Web | ombudcouncil.org.za |
Overview
The Ombud Council is established by the Financial Sector Regulation Act, 2017, as the oversight body for the financial sector ombud system. Its role is to help ensure an accessible, effective, independent, and fair ombud system for financial customers. A well-functioning ombud system is a vital underpin to the market conduct component of the Twin Peaks financial regulatory framework and the Treating Customers Fairly consumer protection approach.
Overseeing Department/Entity
Reporting Entities
- Credit Ombud
- Ombud for Financial Services Providers (FAIS Ombud)
- Ombudsman for Banking Services
- Ombudsman for Long-Term Insurance
- Ombudsman for Short-Term Insurance
The information in this directory is compiled from various sources and is subject to continual change. If you notice any errors or omissions, contact us so that we may correct them.
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